Welcome to Super OGP, the goal of creation is to make it easier for the customer in the process of purchasing what he needs in terms of spare parts and accessories. Super OGP guarantees the quality of the product to the customer according to the standards. As for the following terms and conditions that relate to your use and your access to the pages of the Super OGP website, links and tools. Once the membership is registered, this is considered as an official acceptance by the customer to agree to the aforementioned terms. Membership is valid immediately upon registration and membership is free.
Privacy Policy
Privacy Policy is meant to help you understand what data we collect, why we collect it, and what we do with it. When you share information with us, we can make our services even better for you. For instance, we can show you more relevant search results and ads. As you use our services, we want you to be clear how we’re using information. This is important; we hope you will take time to read it carefully. Remember, you can find controls to manage your information and protect your privacy and security.
The right to access and correct data, deletion and objection to data processing
Our customers have the right to access, correct and delete personal data related to them and to object to the processing of this data by a written request at any time. The company makes every effort to put appropriate precautions to protect the security and privacy of personal data, and to prevent it from being altered, destroyed, destroyed or accessed by unauthorized third parties. However, the Company does not control all of the risks associated with internet use and therefore warns the site users of the potential risks involved in operating and using the Internet. The site may include links to other websites or other internet sources. Since the company cannot control these websites and external sources, the company cannot be held responsible for providing or displaying these websites and external sources, nor may it be held responsible for the content, advertisements, products, services, or any other materials. Available on or from these web sites or external sources.
Management of personal data
You can view or edit your personal data online for many of our services. How you can access or control your personal data will depend on which services you use. You can choose whether you wish to receive promotional communications from our store by email, SMS and telephone. If you receive promotional email or SMS messages from us and would like to opt out, you can do so by following the directions in that message. You can also make choices about the receipt of promotional email and telephone calls by visiting and signing into Company Promotional Communications Manager, which allows you to update contact information, manage contact preferences, opt out of email subscriptions, and choose whether to share your contact information with our partners. These choices do not apply to mandatory service communications that are part of certain store services.
Sharing Your Information
Our store uses the data we collect for three purposes: to operate our business and provide the services we offer, to send communications, including promotional communications, and to display advertising. We share your personal data with your consent or as necessary to complete any transaction or provide any service you have requested or authorized. In addition, we share personal data among our controlled affiliates and subsidiaries. We also share personal data with vendors or agents working on our behalf for the purposes described in this statement. For example, companies we’ve hired to provide customer service support or assist in protecting and securing our systems and services may need access to personal data in order to provide those functions. In such cases, these companies must abide by our data privacy and security requirements and are not allowed to use personal data they receive from us for any other purpose.
Modifications to the user agreement and the mechanism of work on the site
Super OGP has the first and last right to make any amendments to the terms and conditions at the time it deems appropriate without referring to the customer or user, and it shall be effective immediately upon publication on the site and the site is not responsible for your lack of knowledge of any changes, it is obligatory for the user or the customer to review the terms and conditions constantly to remain Always aware of any changes
Copyrights
All that is declared or apparent to you when you enter the site, for example, but not limited to, written texts, designs, notices, icons, symbols, collected data, and electronic programs are the property of a super OGP right and they are within the reserved copyright, trademarks, and creative and intellectual property rights.
Shipping Policy
- Delivery times vary between 2 to 5 working days depending on the shipping destination
- Official shipping and receipt days are from Sunday to Thursday, excluding public holidays
- Shipping begins after customer service verifies the customer's data and the order so that mistakes do not occur
Return Policy
In case you received a wrong item or not as described on the website, you can return it in the same condition as you received it with the original box and/or packaging intact within 14 days from the date of receiving it. Once we receive the returned item, we will inspect it and will process the refund within a week as of the date you requested the return.
RETURN PROCESS
- AT "CONTACT US" PAGE, SELECT "RETURN PARTS" AND ATTACH THE PARTS RECEIPT FORM THEN SEND.
- CUSTOMER SERVICE WILL CONTACT YOU TO ARRANGE FOR THE PICK UP.
- PACK THE ITEM AND HAND OVER TO THE COURIER REPRESENTATIVE ALONG WITH THE PARTS RECEIPT FORM.
- RETURNED PARTS WILL BE INSPECTED AND REFUND WILL BE PROCESSED.
Returns not possible for the following cases:
- Return request is made outside the specified time frame, of 14 days from delivery.
- Product is damaged, or is not in the same condition as you received it.
- Any product which has been used or installed.
- Anything missing from the package you've received including labels, original packing, freebies, and accessories.
Lost the Original Packing in which I received the item, Can I still return it?
We accept return of item only if it is in an unopened, original box and/or packaging intact with all labels and bar-codes on it.
WARRANTY POLICY
SUPER OGP WARRANTY IS A COMMITMENT TO ITS CUSTOMERS TO REPLACE PARTS THAT HAVE FAILED THROUGH MANUFACTURING OR MATERIAL DEFECT. FOR PARTS COVERED UNDER WARRANTY, WARRANTY PERIOD IS STATED ON THE PARTS RECEIPT FORM YOU RECEIVE WITH YOUR PARTS.
WARRANTY PROCESS
- AT "CONTACT US" PAGE, SELECT "WARRANTY" AND ATTACH THE PARTS RECEIPT FORM THEN SEND.
- CUSTOMER SERVICE WILL CONTACT YOU TO ARRANGE FOR THE PICK UP.
- PACK THE ITEM AND HAND OVER TO THE COURIER REPRESENTATIVE ALONG WITH THE PARTS RECEIPT FORM.
- RETURNED PARTS WILL BE INSPECTED AND REFUND WILL BE PROCESSED.
WARRANTY IS VOID IF:
- Warranty request is made outside the specified warranty period.
- Failure is caused by abuse, misuse, modifications or improper installation.
- Parts receipt form is missing.